Shipping policy

Welcome to CAPTAINWEAR. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• All orders are processed within 1–3 business days.
• Since our products are made-to-order, processing time may vary slightly during high-demand periods.

Shipping Time

Estimated delivery time after dispatch:

• Metro Cities: 3–5 business days
• Other Locations: 5–8 business days

Please note that delivery timelines may be affected by public holidays, weather conditions, or courier delays.

Shipping Charges

• Free shipping may be available on selected orders or promotional offers.
• Any applicable shipping charges will be shown at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment status.

Delayed or Lost Orders

If your order is significantly delayed or lost in transit, please contact us at:
Email: captainwear.official5@gmail.com

We will do our best to assist you as quickly as possible.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

Damaged Packages

If your package arrives damaged, please contact us within 5 days of delivery with clear photos/videos of the package and product.

Contact Us

For any shipping-related queries, feel free to contact us:

• Email: captainwear.official5@gmail.com
• Instagram: @captainwearofficial